NACCHO (National Association of County & City Health Officials)
NACCHO's past attempts at addressing web challenges had failed because it was approached as building a website without truly building consensus. That’s why our first step was to engage users, members and internal stakeholders for feedback and discovery sessions.
With more than 75,000 pages, NACCHO’s previous website was difficult to navigate and even harder to maintain. Users indicated they couldn’t find the information they wanted and NACCHO’s team didn’t have a manageable way to update content across the site. We needed a lot more than nice aesthetics and a standard development process. We needed to solve a big challenge for this meaningful organization.
Today, NACCHO.org is a sleek, scalable, easy-to-navigate bastion of health information. The client was extremely pleased with the results, not only because of its design, but because we helped build a modular framework that is both intuitive and future proof. Thanks to well considered planning, testing and implementation, we met and exceeded our client’s expectations.
Website Design & Dev.
The new site had to accomplish a lot of things and appeal to a variety of audiences, including NACCHO members, employees, partners and the general public. We attended NACCHO's Annual Conference to help build consensus and increase adoption. Our client was beyond impressed: “During the project, we threw two major hurdles at them and they responded to those changes and met the deadlines without hesitation. MilesHerndon was able to incorporate everything (I mean everything) that we wanted into a single state-of-the-art website that benefits the organization, our members and our stakeholders.”